• Outsourced IT & MSP Support

Support your clients located across the world with ease. Manage remote computers efficiently and improve customer satisfaction.

• Customer Support

Connect to remote computers of your business product customers. Troubleshoot in no time and ensure customer happiness.

• IT Help Desks

Empower your IT help desk to access remote computers anytime. Speed up resolution time and deliver outstanding service.

Customer widget

Get your customer widget and embed it on your website or blog. It enables your customers to join your remote session easily through the widget.

Reboot and reconnect

Reboot any remote computer with a single click and reconnect to the session without losing control. You can also restart the computer in safe mode.

Multiple Monitor Support

Navigate between two or more number of monitors connected to the remote computer. Zoho Assist automatically detects the active monitor and transfers remote control.

On-demand Sessions

Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on.

Unattended access

Stop losing productivity on repetitive queries; Make first-call resolution a reality. Build your knowledge base easily, group solutions by topics to facilitate easier access.

File transfer

Deploy a customizable self-service portal and allow your customers to submit tickets, track them, search the knowledge base and run reports.